An empirical investigation of internet banking in Taiwan

Hsin, Hsin Chang and Mohamad Rizal Abdul Hamid, (2010) An empirical investigation of internet banking in Taiwan. Global Journal of Business Research, 4 (2). pp. 39-47. ISSN 2157-0191

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Abstract

This paper investigates Internet banking adoption among Taiwanese bank customers. The paper examines the affect of involvement using TAM (technology acceptance model). From the PII (Personal Involvement Inventory) scales, the results indicate that involvement is significantly influenced by the characteristics of the person, stimulus and the situation. Two sets of regression analysis were conducted for the current study. The first analyze the direct influence of two factors, belief of perceived usefulness and perceived ease of use. The second set investigates the affect of involvement on perceived usefulness and perceived ease of use in determining behavioral intention. The study found perceived usefulness is strongly influenced by high involvement. Likewise, the study found that low involvement is strongly related to perceived ease of use. In determining behavioral intention, both high and low involvement significantly influence perceived usefulness and perceived ease of use, respectively.

Item Type: Article
Uncontrolled Keywords: Internet Banking, Technology Acceptance Model, High Involvement, Low Involvement
Subjects: H Social Sciences > HG Finance
Divisions: FACULTY > Labuan Faculty of International Finance
Depositing User: Munira
Date Deposited: 18 Feb 2018 11:57
Last Modified: 18 Feb 2018 11:57
URI: http://eprints.ums.edu.my/id/eprint/18849

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