The relationship between satisfaction with performance management, happiness at work and job performance in the hotel industry, Kota Kinabalu

Chiew, Nguat Poh (2012) The relationship between satisfaction with performance management, happiness at work and job performance in the hotel industry, Kota Kinabalu. Masters thesis, Universiti Malaysia Sabah.

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Abstract

This study aims to investigate the relationship between relationship between satisfaction with performance management, happiness at work and job performance in Kota Kinabalu. The objectives of this study can be achieved by examining the relationship between the satisfaction with performance management and job performance. Second, satisfaction with performance management and happiness at work. Third, happiness at work and job performance. Forth, mediating relationship between satisfaction with performance management and job perforamce in the hotel industry. Data collection was conducted through questionnaire and a total of 109 questionnaires were collected out of 180 copies distributed. The results from the analysis obtained from the data collected through questionnaire and shows that happiness has a mediating relationship on satisfaction with performance management and job satisfaction.

Item Type: Thesis (Masters)
Uncontrolled Keywords: relationship, satisfaction, performance management, work and job, hotel industry
Subjects: H Social Sciences > HF Commerce
Divisions: SCHOOL > School of Business and Economics
Depositing User: MDM SITI AZIZAH IDRIS
Date Deposited: 27 May 2013 00:54
Last Modified: 14 Nov 2017 07:43
URI: http://eprints.ums.edu.my/id/eprint/6067

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