The relationship between culture and conflict management styles

Farhanis Haji Mohammad, (2012) The relationship between culture and conflict management styles. Masters thesis, Universiti Malaysia Sabah.


Download (2MB) | Preview


This study examines the relationship between culture and conflict management styles. The main objective of this thesis is to explore and investigate the culture of Sabahan especially among the main ethnics; Kadazan/Dusun, Bajau, Murut and Malay. Even though there are many previous studies conducted regarding this topics, there is still limited and lack of research being done on Malaysia especially, Sabah. Through this study, people will be able to learn and understand more about the Sabahan culture and be able to know their styles of handling conflicts. The cultural dimensions being focused in this study are based on Hofstede's Cultural Dimensions (1991) which are power distance, uncertainty avoidance, collectivism and femininity. While for the conflict management styles, this study used Rahim Organizational Conflict Inventory-II (ROCI-II) that was developed by Rahim (1983). A sample size of 138 respondents from the government sectors located in Kota Kinabalu had participated in this study. Questionnaire was developed as based on Hofstede and Rahim. Multiple regression, hierarchical regression and one-way ANOVA were used to test the hypotheses developed in this study. Based on the analyses been conducted, it was found that not all of the cultural dimensions have relationship with conflict management styles. Besides that, the moderating variables used in this study are age, gender and position. However, it was found that only gender shows an indicator as a moderator between culture and conflict management styles. Thus, further study need to be conducted as to gain more information, and valuable and reliable findings regarding this subject

Item Type: Thesis (Masters)
Uncontrolled Keywords: culture, conflict, management
Subjects: H Social Sciences > HM Sociology
Divisions: SCHOOL > School of Business and Economics
Date Deposited: 03 Jun 2013 01:01
Last Modified: 06 Oct 2017 08:23

Actions (login required)

View Item View Item