The effects of teamwork on individual learning: A study of employees within the Inland Revenue Board of Malaysia in Sabah

Lisa Islani, (2011) The effects of teamwork on individual learning: A study of employees within the Inland Revenue Board of Malaysia in Sabah. Masters thesis, Universiti Malaysia Sabah.

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Abstract

The main objective of this study is to examine the relationship between teamwork and individual learning and to investigate the job position level as the moderating effect in the relationship between teamwork and individual learning. This study is taken to further understand the influence of teamwork towards the individual learning among the IRBM's officers and also to find out how does it affect the process of learning by interacting with team members that contributes to an individual effectiveness and competencies in order to help the organization maximize the talents of its workforce? The target population of interest for this study is the assessment officers from Inland Revenue Board Of Malaysia in Sabah which consists of Executive Officers Grade 41 and Assistant Executive officers Grade 31. Respondents are required to fill up the questionnaire as the instrument for data collection. The questionnaire is included two demographic items and 37 questions for section Band C by using the 5-likert scale to capture the response from the sampling unit. The findings of the study indicated teamwork dimensions such as "Norming Process" and "Storming Process" of Team Development Model by Bruce Tuckman and "Team Functions" have significant influence on individual learning. Meanwhile, "Forming Process" of the same Model and "Team Roles" does not have significant influence on individual learning. From the findings, the study also found that "Job Position Level" would not moderate the relationship between "Teamwork and Individual Learning".

Item Type:Thesis (Masters)
Uncontrolled Keywords:teamwork, individual learning, job position level, Inland Revenue Board of Malaysia
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD66-66.2 Work groups. Team work in industry. Quality circles
Divisions:SCHOOL > School of Business and Economics
ID Code:8727
Deposited By:IR Admin
Deposited On:17 Apr 2014 14:18
Last Modified:17 Apr 2014 14:18

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