The influence of non-monetary reward on job performance of employees in the hotel sector

Mohammad Zyed Ibrahim, (2011) The influence of non-monetary reward on job performance of employees in the hotel sector. Masters thesis, University Malaysia Sabah.

[img]PDF
2408Kb

Abstract

Job performance is an outcome that can be measured in terms of quantity and quality of outcome. This study strived to examine the relationship between non-monetary rewards consisting of three independent variables and job performance. The specific objectives are to determine the relationship between recognition, promotion and training & development on job performance amongst employees of hotels located within shopping malls at lBorneo, Kota Kinabalu. Using a quantitative method, one hundred and twenty one (121) hotel employees completed a survey questionnaire. Findings showed that recognition and training & development has a significant relationship with job performance among hotel staff. The finding of study will not only provide a guideline and base reference to the management but to the hotel employees themselves in understanding what are the non-monetary rewards that move them to perform efficiently.

Item Type:Thesis (Masters)
Uncontrolled Keywords:job performance, outcome, non-monetary reward, independent variable, hotel employees, shopping mall
Subjects:H Social Sciences > HD Industries. Land use. Labor > HD58.7-58.95 Organizational behavior, change and effectiveness. Corporate culture
Divisions:SCHOOL > School of Business and Economics
ID Code:9084
Deposited By:IR Admin
Deposited On:23 May 2014 11:04
Last Modified:23 May 2014 11:04

Repository Staff Only: item control page


Browse Repository
Collection
   Articles
   Book
   Speeches
   Thesis
   UMS News
Search
Quick Search

   Latest Repository

Link to other Malaysia University Institutional Repository

Malaysia University Institutional Repository