SMS banking : Explaining the effects of attitude, social norms and perceived security and privacy

Hanudin Amin and T., Ramayah (2010) SMS banking : Explaining the effects of attitude, social norms and perceived security and privacy. Electronic Journal on Information Systems in Developing Countries, 41 (2). pp. 1-15.

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Abstract

This study aims to investigate the factors influencing the use of short-messaging-service(SMS) banking among Malaysian bank customers. It focuses on the relationships among attitude, subjective norm, perceived security and privacy (PSP) and intention to use SMS banking. We collected 115 valid survey responses. The data indicate that attitude, subjective norm, and PSP are influential predictors of intention to use SMS banking. Corresponding discussion and implications are included.

Item Type: Article
Uncontrolled Keywords: Attitude, Subjective Norm, Perceived Security and Privacy (PSP), Short-Mess aging-Service(SMS) Banking
Subjects: H Social Sciences > HG Finance > HG1-9999 Finance > HG1501-3550 Banking
Divisions: SCHOOL > Labuan School of International Business and Finance
Depositing User: ADMIN ADMIN
Date Deposited: 18 May 2011 16:51
Last Modified: 16 Oct 2017 12:13
URI: http://eprints.ums.edu.my/id/eprint/2836

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