Investigating the determinants of e-wallet adoption intention in Malaysia: an empirical study

Jaludin Janteng and Nur Fatin Nabilah Dino (2022) Investigating the determinants of e-wallet adoption intention in Malaysia: an empirical study. International Journal of Academic Research in Business and Social Sciences, 12 (6). pp. 561-575. ISSN 2222-6990

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Abstract

This study investigates the intention of adopting an e-wallet in Perlis, Malaysia. A total of 250 consumers were selected to respond to the structured questionnaire. The partial least squares-structural equation modelling (PLS-SEM) was used to analyse the data by assessing the measurement and model. Perceived ease of use and perceived social influence significantly affected the intention to adopt e-wallets. The analysis provides insight that perceived ease of use and perceived social influence are considered significant determinants for the intention of e-wallet adoption. The digital wallet stakeholder can consider perceived ease of use and perceived social influence as a suggestion to make a strategic decision related to the digital wallet ecosystem. The present study contributes to the intention to adopt e-wallet literature by investigating the factors that influence the adoption of e-wallets in Perlis, Malaysia.

Item Type:	Article
Keyword:	Perceived contactless , Perceived ease of use , Perceived social influence , Adoption of e-wallet , Malaysia
Subjects:	H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business
Department:	FACULTY > Labuan Faculty of International Finance
Depositing User:	SAFRUDIN BIN DARUN -
Date Deposited:	08 Nov 2022 12:17
Last Modified:	08 Nov 2022 12:17
URI:	https://eprints.ums.edu.my/id/eprint/34742

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