Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia

Norkiah Arsat (2017) Relationships of the emotional intelligence, working environment and caring behavior among nurses in Sabah, Malaysia. Doctoral thesis, Universiti Malaysia Sabah.

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Abstract

This study aimed to examine the relationship between emotional intelligence, working environment and caring behaviours of nurses and to examine how emotional intelligence acts as a mediator in the relationship between working environment and caring behaviour among nurses in Sabah. This is a cross-sectional study survey method, quantitative research design. Through cluster and multistage sampling techniques, 3359 nurses from public hospitals and public health service in Sabah have completed a study instruments ''The 24 - item Caring Behaviours Inventory (CBl-24)", "Trait Emotional Intelligence Questionnaire - Short Form (TEIQue-SF) " and "Practice Environment Scale of the Nursing Work Index (PES - NWI) ". The results of the SEM-PLS analysis shows that the nurses working environment has significant effect on nurses emotional intelligence and nurses caring behaviour. Emotional intelligence has a significant effect on nurse caring behaviours. Emotional intelligence was found to act as a mediator in the relationship between nurses' working environment and nurses' caring behaviours. The limitations of the research were explained along with the suggestion of future research.

Item Type:	Thesis (Doctoral)
Keyword:	Emotional intelligence, Nurse working environment, Nurse caring behaviour
Subjects:	R Medicine > RT Nursing > RT89-120 Specialties in nursing
Department:	FACULTY > Faculty of Psychology and Education
Depositing User:	DG MASNIAH AHMAD -
Date Deposited:	12 Jan 2024 09:47
Last Modified:	12 Jan 2024 09:47
URI:	https://eprints.ums.edu.my/id/eprint/37941

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