Determinant factors of supply chain technology (sct) adoption among Sabah SMES: Length of time in sct adoption as moderator

Shafiennawani Mohamad Faisal (2020) Determinant factors of supply chain technology (sct) adoption among Sabah SMES: Length of time in sct adoption as moderator. Doctoral thesis, Universiti Malaysia Sabah.

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Abstract

Small and Medium Enterprises (SMEs) were the key industry in Malaysia which often contributed to innovation to the country. However, the SMEs in Malaysia still face great challenges such as limited technology access, low productivity, and poor managerial capabilities. Specifically, in Sabah, technology adoption still at a low level. There were numerous studies on technology adoption. Unfortunately, there still have limited evidence provided that deals with supply chain technology (SCT) in organizational perspective, thus, it would be difficult for the SMEs to sustain in their market share and continue affecting the overall operation of Sabah SMEs. As Sabah SMEs have the biggest contribution to Sabah's development and provide many job opportunities, therefore, this imperative for this study to identify the determinant factors that influence the SCT adoption among Sabah SMEs such as perceived usefulness, complexity, compatibility and top management support. The length of time in SCT adoption also was explained as a moderator variable. This study used diffusion of innovation (DoI) theory as an underpinning theory and employed a quantitative approach through a survey questionnaire distributed purposefully to Sabah SM Es. Data were obtained from a cross-sectional study using a self-administrated survey questionnaire and the data were analyzed through the Statistical Package for Social Sciences (SPSS) and Structural Equation Modelling (SEM) via Partial Least Squares (PLS). Based on a sample of 106 survey respondents with 26.37% of response rate, the results showed that the level of SCT adoption among Sabah SMEs was moderate. The influence of perceived usefulness and top management support upon SCT adoption was found to be positive while the influence of complexity and compatibility upon SCT adoption was found to have no significant differences. The moderating effect of length of time in SCT adoption was found to be no interaction. These findings showed that both innovation and organizational characteristics could influence SCT adoption and provides empirical evidence to the limited research of SCT adoption in Sabah. These findings also might help SMEs to realize the importance of SCT in the operation and guides policymakers in the process of developing and implementing suitable initiatives to the Sabah SMEs. Suggestions for future research were provided.

Item Type: Thesis (Doctoral)
Keyword: Supply chain technology adoption, Diffusion of innovation, Sabah SMES, Length of time in sct adoption
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor > HD28-70 Management. Industrial management > HD62.2-62.8 Management of special enterprises
Department: FACULTY > Faculty of Business, Economics and Accounting
Depositing User: DG MASNIAH AHMAD -
Date Deposited: 18 Mar 2025 14:21
Last Modified: 18 Mar 2025 14:21
URI: https://eprints.ums.edu.my/id/eprint/43240

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