Rosenih Salim (2006) Knowledge management in the public sector: A study on the relationship between organizational elements and knowledge transfer performance in the public sectors of Kota Kinabalu city. Masters thesis, Universiti Malaysia Sabah.
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Abstract
The world now is facing a rapid change fuelled with globalization, knowledge-based economy and the immensely fast development of information, communication and technology (ICT). Nowadays, every organization is on the odyssey to look for and to attain that competitive edge that sets apart one organization from the rest. Little research has been performed on knowledge management and knowledge transfer in the public sectors, it is even less in developing countries. Thus this research exposes on how knowledge management can improve performance of the public sectors in Kata Kinabalu City by studying the relationship between organizational elements and the performance of knowledge transfer. By unraveling the organizational elements, namely, organizational culture, organizational structure, technology and human resource, this research attempts to explore on how these organizational affects the performance of the knowledge transfer in the public sectors of Kata Kinabalu City. By analyzing deeply into these organizational elements, the public sectors in Kata Kinabalu City would be able to identify which organizational element that has the most influence on the knowledge transfer performance and to focus more on the identified organizational element. Hence, these findings would be useful in implementing a successful knowledge management in the public sectors in Kata Kinabalu City. In addition to that, the premise for an efficient and effective knowledge transfer performance is prominent in the public sectors because it will contribute numerous benefits to both the public sectors, the employees as well as to members of the public.
| Item Type: | Thesis (Masters) |
|---|---|
| Keyword: | Knowledge management, Knowledge transfer, Public sector performance, Organizational culture, Organizational structure, ICT, Human resource, Kota Kinabalu, Malaysia |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor |
| Department: | SCHOOL > School of Business and Economics |
| Depositing User: | DG MASNIAH AHMAD - |
| Date Deposited: | 09 Jul 2025 16:22 |
| Last Modified: | 09 Jul 2025 16:22 |
| URI: | https://eprints.ums.edu.my/id/eprint/44366 |
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