The effect of conscientiousness and agreeableness on organizational citizenship behavior among teachers in Kota Kinabalu

Siti Norsyida Abu Bakar (2007) The effect of conscientiousness and agreeableness on organizational citizenship behavior among teachers in Kota Kinabalu. Masters thesis, Universiti Malaysia Sabah.

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Abstract

This research was conducted to test the relationship between two variables among teachers in Kota Kinabalu. In the organizational citizenship behavior context, it can be seen as, the higher the conscientiousness and agreeableness, the higher the organizational citizenship behavior. In this research, two variables have been tested namely independent variables which comprise of the conscientiousness and agreeableness, and dependent variables, as organizational citizenship behavior. The relational model has been formed and tested consisting of three variables i.e. conscientiousness, agreeableness and organizational citizenship behavior and two moderator I.e. age and gender. The problem explored in this research is whether conscientiousness and agreeableness affects organizational citizenship behavior among teachers in Kota Kinabalu. Three research questions were forwarded for this study. Firstly, what type of personality that can influence organizational citizenship behavior?, secondly, what is the relationship between personality and organizational citizenship behavior? Lastly, what is the role of age and gender in the relationship between personality and organizational citizenship behavior? To answer these research questions, this study has outlined three research objectives. First, to identify the type of personality among teachers that will influence organizational citizenship behavior, second, to test the relationship between personality and organizational citizenship behavior and finally to test whether age and gender moderates the relationship between personality and organizational citizenship behavior. This study is conducted in schools in Kota Kinabalu. The respondents are 130 teachers from the selected schools. Altogether, six hypotheses are forwarded to be tested and assisted by the Statistical Package for Social Science (SPSS) Version 13.0 statistical package. The tests conducted on the structural model indicate that: Q there are positive significant relationships between conscientiousness and organizational Citizenship behavior; ii) there are positive significant relationship between agreeableness and organizational citizenship behavior, iii) age is not significant in the relationship between conscientiousness and agreeableness on organizational citizenship behavior; iv) gender is not significant in the relationship between conscientiousness and agreeableness on organizational citizenship behavior. These research findings give several implications. A number of research limitations are identified and suggestions for future research are proposed.

Item Type: Thesis (Masters)
Keyword: teacher, organizational citizenship behavior, conscientiousness and agreeableness, SPSS
Subjects: L Education > LB Theory and practice of education
Department: SCHOOL > School of Business and Economics
Depositing User: SITI AZIZAH BINTI IDRIS -
Date Deposited: 23 Jul 2014 14:40
Last Modified: 30 Oct 2017 10:26
URI: https://eprints.ums.edu.my/id/eprint/9392

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