Keberkesanan perkhidmatan bas mini di Kota Kinabalu Sabah (The effectiveness of the mini bus services in Kota Kinabalu, Sabah)

Harifah Mohd Noor, and Mazdi Marzuki, and Jabil Mapjabil, and Oliver Valentine Eboy, (2016) Keberkesanan perkhidmatan bas mini di Kota Kinabalu Sabah (The effectiveness of the mini bus services in Kota Kinabalu, Sabah). Malaysian Journal of Society and Space, 12 (12). pp. 50-62.

[img] Text
Keberkesanan perkhidmatan bas mini di Kota Kinabalu Sabah.pdf

Download (38kB)

Abstract

Minibus is an alternative mode of public transport in Kota Kinabalu, Sabah. Nevertheless, its function is frequently associated with ineffectiveness services. This paper identifies components of an effectiveness of the minibus services based on the findings of a survey involving 988 respondents in Kota Kinabalu. Factor analysis and Confirmatory Factor Analysis (CFA) is used to analyse a total of 24 parameters effectiveness of the minibus. This study succeeded in developing three dimensions of the minibus service attributes effectiveness, namely comfort, accessibility, and safety. The mean score for its accessibility factor for minibus is higher compared to comfort and safety factor. These findings show that the minibus is needed in Sabah due to its accessibility. Consequently, comfort and safety factors minibus should be given priority by the agencies for improvement to attract more people to use public transport services.

Item Type: Article
Uncontrolled Keywords: minibus, effectiveness factor of minibus, Kota Kinabalu, public transport, users, services.
Subjects: H Social Sciences > HE Transportation and Communications
Divisions: FACULTY > Faculty of Humanities, Arts and Heritage
Depositing User: MDM SITI AZIZAH IDRIS
Date Deposited: 11 Apr 2019 23:58
Last Modified: 11 Apr 2019 23:58
URI: http://eprints.ums.edu.my/id/eprint/21772

Actions (login required)

View Item View Item