Determinants of perception toward life insurance and its impact on intention to purchase

Thien, Sang Lim and Dayang Zuraini Dzulkifli and Zaiton Osman and Rosle Mohidin and Amer Azlan Abdul Jamal (2020) Determinants of perception toward life insurance and its impact on intention to purchase. Labuan Bulletin of International Business & Finance (LBIBf), 18. pp. 16-26. ISSN 2600-7894

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Abstract

Life insurance is one of the solutions for managing personal financial risks. It is effective in protecting surviving individuals of families against loss of income resulting from the premature death of bread providers. This study aims to investigate the explanatory factors influencing perception toward life insurance. The research was underpinned by the Perception Formation Model and further supported results of previous findings. Using primary data drawn from respondents up to the age of 35 years old, results based on Variance-based Structural Equation Modelling (SEM) suggested intention to purchase life insurance was related by how people perceive the product itself. As expected, those who favorably perceive life insurance have more inclination to purchase. The resultant outcomes suggested social influence agents, including family members, peers and the Internet significantly explain peoples’ perception toward life insurance. The study implicated industry players in terms of the design of marketing mix and shed lights in better understanding of the complexity in the decision-making process with regards to life insurance purchase intention.

Item Type:	Article
Keyword:	Behavioral finance , Intention to purchase , Life insurance , Perception , Variance-based structural equation modelling
Subjects:	H Social Sciences > HG Finance > HG1-9999 Finance > HG8011-9999 Insurance
Department:	FACULTY > Faculty of Business, Economics and Accounting
Depositing User:	SAFRUDIN BIN DARUN -
Date Deposited:	17 Oct 2021 06:46
Last Modified:	17 Oct 2021 06:46
URI:	https://eprints.ums.edu.my/id/eprint/29110

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