Critical success factors for the receptiveness of Islamic home financing in Malaysia

Hanudin Amin (2017) Critical success factors for the receptiveness of Islamic home financing in Malaysia. Humanomics, 33 (4). pp. 517-548. ISSN 0828-8666

	Text Critical success factors for the receptiveness of Islamic home financing in Malaysia.pdf Download (41kB)
	Text Critical success factors for the3.pdf Restricted to Registered users only Download (222kB)

Abstract

Purpose – The purpose of this study is to examine the critical success factors (CSFs) for the receptiveness of Islamic home financing in Malaysia. Design/methodology/approach – A framework of the CSFs for the receptiveness of Islamic home financing is developed. The framework evaluates the effects of product type, competitive value proposition, Islamic debt collection policy, Islamic bankers’ knowledge and maqasid al-Shariah compliance on the receptiveness. Data from 744 usable questionnaires are analyzed to confirm the applicability of the framework in Islamic home financing context. Findings – The results suggest that product type, competitive value proposition, Islamic debt collection policy, Islamic bankers’ knowledge and maqasid al-Shariah compliance are significantly related to the receptiveness of Islamic home financing. Research limitations/implications – Two limitations are available for future studies. Firstly, the respondents of this study are limited to Malaysians, signifying further testing of the proposed model across different geographies is required to determine the generalizability of the model. Secondly, the contributions of the proposed framework are confined to a specific area of Islamic banking products. Thus, extending the framework to other banking products or conducting a comparative study between Islamic home financing and its conventional peer can improve its generalizability. Practical implications – The results obtained offer a fresh direction on how to market Islamic home financing products successfully, where the new CSFs are brought into play. Originality/value – This study examines the new proposed CSFs for the receptiveness of Islamic home financing in Malaysia.

Item Type:	Article
Additional Information:	Research paper
Keyword:	CSFs , Consumer behaviour , Islamic home financing services , Malaysia
Subjects:	H Social Sciences > HG Finance > HG1-9999 Finance > HG1501-3550 Banking H Social Sciences > HG Finance > HG1-9999 Finance > HG3691-3769 Credit. Debt. Loans Including credit institutions, credit instruments, consumer credit, bankruptcy
Department:	FACULTY > Labuan Faculty of International Finance
Depositing User:	SITI AZIZAH BINTI IDRIS -
Date Deposited:	02 Mar 2022 14:30
Last Modified:	02 Mar 2022 14:30
URI:	https://eprints.ums.edu.my/id/eprint/31804

Actions (login required)

View Item