Untangling factors influencing social networking sites use among older adults: A literature review

Chew, Tze Ha and Chin, Christie Pei Yee and Leau, Yu-Beng (2022) Untangling factors influencing social networking sites use among older adults: A literature review. Universal Access in the Information Society, 21. pp. 1-12. ISSN 1615-5289

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While social networking sites (SNSs) have become a popular communication tool for younger generations, their use has gained popularity among older adults in recent years. However, studies related to SNSs use and older adults are still in scarcity and lacking a rigorous understanding of what influences them to use SNSs. This literature review aims to provide an overview of existing literature on SNSs and older adults. This review identified 28 relevant articles published between 2010 and 2020 and provided an overview of the older adults’ SNSs usage behaviours, antecedents, and associated outcomes. Older people use mainly SNSs to connect to friends, followed by family, new friends, children, and others. The review has shown that the SNSs use among older adults is generally influenced by ten tentative factors that can be categorized into three dimensions: technological (e.g. perceived usefulness, perceived ease of use, perceived enjoyment, quality of content); individual (e.g. trust, self-efficacy, knowledge sharing, compatibility); and social (e.g. social influence, social connectedness). This paper contributes to the Information Systems (IS) field by consolidating previous knowledge about the influencing factors and outcomes SNSs use among elderly people and discussing future research.

Item Type: Article
Keyword: Social networking sites use , Older adults , Facebook
Subjects: H Social Sciences > HQ The family. Marriage. Woman > HQ1-2044 The Family. Marriage. Women > HQ503-1064 The family. Marriage. Home > HQ799.95-799.97 Adulthood
Department: FACULTY > Faculty of Computing and Informatics
Depositing User: DG MASNIAH AHMAD -
Date Deposited: 12 Oct 2022 11:16
Last Modified: 12 Oct 2022 11:16
URI: https://eprints.ums.edu.my/id/eprint/34438

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