Items where Author is "Johan, J. J"
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Norazah Mohd Suki and Johan, J. J and Iftekhar Amin Chowdhury (2016) Exploring the critical factors of service experience in customer care centre of telecom industry in Kota Kinabalu, Sabah. Journal of Advanced Research Design, 19 (1). pp. 1-13. ISSN 2462-1943