Items where Author is "Yapp, Emily, Hon Tshin"
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Stephen L. Sondoh Jr and Geoffrey H. Tanakinjal and Yapp, Emily, Hon Tshin and Judy Jolonius (2012) The relationship between hotel image, customer satisfaction and customer loyalty: a case study in Labuan, Malaysia. International Journal of Arts and Commerce, 1 (3). pp. 1-18.