Critical Success Factors of High-Performance Work Systems (HPWS) Practices: Findings from Malaysian SMEs

Noor Hassanah Husin and Nur Naha Abu Mansur and Beni Widarman Yus Kelana (2021) Critical Success Factors of High-Performance Work Systems (HPWS) Practices: Findings from Malaysian SMEs. Journal of Contemporary Issues in Business and Government, 27. pp. 5396-5407. ISSN 2204-1990 (P-ISSN) , 1323-6903 (E-ISSN)

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Abstract

This study identified the critical success factors of high-performance work systems (HPWS) in Malaysian manufacturing small and medium enterprises (SMEs). A pilot study was conducted on 30 SMEs from Malaysian manufacturing industries whereby a 55-item questionnaire captured the implementation level of HPWS practices in these industries. Descriptive analysis was performed to analyse the data using Statistical Package for the Social Sciences (SPSS) version 23 software. The findings showed that selective staffing was one of the most critical success factors of HPWS implementation in SME manufacturing industries. This study offers important guidelines for managers in Malaysian SMEs to implement HPWS and to improve SME performance. This research also provides new insight into the critical success factors of HPWS implementation as a tool to enhance employee productivity.

Item Type:	Article
Keyword:	High-Performance Work System , HPWS , Small and Medium Enterprises , SMEs , Manufacturing industry
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor > HD2321-4730.9 Industry > HD2340.8-2346.5 Small and medium-sized businesses, artisans, handicrafts, trades
Department:	FACULTY > Labuan Faculty of International Finance
Depositing User:	SAFRUDIN BIN DARUN -
Date Deposited:	02 Aug 2022 09:39
Last Modified:	02 Aug 2022 09:39
URI:	https://eprints.ums.edu.my/id/eprint/33591

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