Investigating the determinants of e-wallet adoption intention in Malaysia: an empirical study

Jaludin Janteng and Nur Fatin Nabilah Dino (2022) Investigating the determinants of e-wallet adoption intention in Malaysia: an empirical study. International Journal of Academic Research in Business and Social Sciences, 12 (6). pp. 561-575. ISSN 2222-6990

[img] Text
FULL TEXT.pdf
Restricted to Registered users only

Download (469kB) | Request a copy
[img] Text
ABSTRACT.pdf

Download (62kB)

Abstract

This study investigates the intention of adopting an e-wallet in Perlis, Malaysia. A total of 250 consumers were selected to respond to the structured questionnaire. The partial least squares-structural equation modelling (PLS-SEM) was used to analyse the data by assessing the measurement and model. Perceived ease of use and perceived social influence significantly affected the intention to adopt e-wallets. The analysis provides insight that perceived ease of use and perceived social influence are considered significant determinants for the intention of e-wallet adoption. The digital wallet stakeholder can consider perceived ease of use and perceived social influence as a suggestion to make a strategic decision related to the digital wallet ecosystem. The present study contributes to the intention to adopt e-wallet literature by investigating the factors that influence the adoption of e-wallets in Perlis, Malaysia.

Item Type: Article
Keyword: Perceived contactless , Perceived ease of use , Perceived social influence , Adoption of e-wallet , Malaysia
Subjects: H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business
Department: FACULTY > Labuan Faculty of International Finance
Depositing User: SAFRUDIN BIN DARUN -
Date Deposited: 08 Nov 2022 12:17
Last Modified: 08 Nov 2022 12:17
URI: https://eprints.ums.edu.my/id/eprint/34742

Actions (login required)

View Item View Item