Determining Dimensions of Job Satisfaction among Employees: Evidence from Commercial Bank Industries in Bangladesh

Md. Sayed Uddin and Md. Atikur Rahaman and Wasib Bin LATIF (2023) Determining Dimensions of Job Satisfaction among Employees: Evidence from Commercial Bank Industries in Bangladesh. Journal of Asian Finance, Economics and Business, 10 (2). pp. 1-8. ISSN 2288-4637

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Abstract

Since the banking industry relies so heavily on strong customer-staff interactions, measuring employee job satisfaction has become a critical problem. To achieve benefits for both individuals and organizations, it is crucial to foster and ensure employee job satisfaction. The main objective of this study is to determine the influencing factors of employees’ job satisfaction in commercial banks in Bangladesh. This study focused on some significant factors such as employee empowerment, job security, management support, and attractive compensation in an organization. In terms of research purpose, non-probability convenience sampling has been used, and the study is quantitative in nature. For data collection purposes, an online survey questionnaire was prepared based on previously published articles. The targeted population was the bank employees of commercial banks in Bangladesh where the final sample size was n = 200. For analyzing the collected data, SPSS 26.0 version has been used to test the study model and the proposed hypotheses. This study also shows that employee empowerment, job security, management support, and attractive compensation have positive and significant effects on employees’ job satisfaction at the workplace. Finally, this study has offered some extraordinary directions and implications for future research on commercial bank authorities in Bangladesh.

Item Type: Article
Keyword: Job Satisfaction, Commercial Banks, Employee Empowerment, Management Support, Job Security
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor > HD28-70 Management. Industrial management > HD50-50.5 Delegation of authority. Decentralization. Span of control
H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Department: FACULTY > Faculty of Social Sciences and Humanities
Depositing User: ABDULLAH BIN SABUDIN -
Date Deposited: 22 Nov 2023 10:45
Last Modified: 22 Nov 2023 10:45
URI: https://eprints.ums.edu.my/id/eprint/37610

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