Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review

Zainal Putra and Jasman J. Ma’ruf and Mukhlis Yunus and Hamdi Harmen and Hanudin Amin (2023) Determinants of job satisfaction of public sector organizations’ employees in six continents: a systematic review. Nidhomul Haq: Jurnal Manajemen Pendidikan Islam, 8. pp. 1-13.

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URL: https://www.researchgate.net/publication/368852268...

Abstract

This article aims to systematically review the empirical literature on the determinants of employees’ job satisfaction in public sector organizations worldwide. This study conducted a systematic review following the protocol proposed by Lee and Cummings. Data sources utilize electronic databases, such as Scopus, PubMed, and Google Scholar, which were searched from 2008 to February 2022. The review method involves analyzing articles that examine the factors influencing employee job satisfaction in public sector organizations. Team members independently reviewed and determined each paper that met the inclusion criteria. Then we assessed the quality of the articles using a predetermined quality assessment instrument. Next, we perform data extraction. Finally, we conducted a comprehensive content analysis to categorize the factors related to employee job satisfaction. The results concluded that implementing appropriate leadership styles, prosocial behavior, rewards, organizational commitment, organizational justice, empowerment, emotional intelligence, and organizational communication can increase job satisfaction in public sector organizations. Toxic leadership style and job stress can reduce employee job satisfaction. Besides, we also revealed some inconsistencies in research results, which have provided research gaps for other researchers to follow up on in the future.

Item Type:	Article
Keyword:	Job Satisfaction, Public Sector Organizations, A Systematic Review
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor H Social Sciences > HN Social history and conditions. Social problems. Social reform > HN1-995 Social history and conditions. Social problems. Social reform > HN50-995 By region or country
Department:	FACULTY > Labuan Faculty of International Finance
Depositing User:	ABDULLAH BIN SABUDIN -
Date Deposited:	12 Jun 2024 09:30
Last Modified:	12 Jun 2024 09:30
URI:	https://eprints.ums.edu.my/id/eprint/38809

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