Investigation on the public bus issues in Kota Kinabalu city

Zulkitti Madisibi and Lillian Gungat and Mohd Azizul Ladin and Nadzirah Jausus (2022) Investigation on the public bus issues in Kota Kinabalu city. Transactions on Science and Technology, 9 (2-2). pp. 125-132.

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Abstract

The public bus services play an important role in city. However, the number of public transport users is declining day by day and the public chooses to own and use private vehicles due to its convenience. Consequently, number of vehicles on the road increases which lead to severe road congestion. Hence, this study identifies the issue of public transportation in Kota Kinabalu that deters from the establishment of integrated public transportation system. Data were collected through site observation and survey questionnaire at selected study area and responses from bus users was analyzed using SPSS software. The results show that the public are dissatisfied with the overall quality of public bus services in Kota Kinabalu especially in terms of public bus transfer/interchanges, bus trip schedule, waiting time, walking distance to bus stop, route planning, comfort, the punctuality of bus arrival as well as the overall quality of bus stops. It is found that current public bus service is uncomfortable for older bus user. Apart from that, the quality of public bus differs across line of services where better quality service experienced in areas closer to CBD. In order to make transition into an integrated public bus system, improvement of the overall public bus quality need to takes all these factors into account.

Item Type:	Article
Keyword:	Public Transportation, Public Bus Services, Urban Mobility, Passenger transport, Bus Quality
Subjects:	G Geography. Anthropology. Recreation > GR Folklore > GR1-950 Folklore > GR420-950 By subject > GR865-874 Transportation, travel, commerce, etc. T Technology > TA Engineering (General). Civil engineering (General) > TA1-2040 Engineering (General). Civil engineering (General) > TA1001-1280 Transportation engineering
Department:	FACULTY > Faculty of Engineering
Depositing User:	SITI AZIZAH BINTI IDRIS -
Date Deposited:	02 Sep 2024 15:48
Last Modified:	02 Sep 2024 15:48
URI:	https://eprints.ums.edu.my/id/eprint/40936

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