Tin Tin Ting and Mei Yuen Lee and Shu Xuan Chok and Yun Hung Huang and Xian Ni Choy and Kuok Tiung Lee and Omolayo M. Ikumapayi and Temitope Olumide Olugbade (2024) Digital government: Social media as a mediator in technology acceptance with political knowledge, interest, and participation. Online Journal of Communication and Media Technologies, 14. pp. 1-18.
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Abstract
Social media is an essential tool for governments to spread political information in the digital era. However, the influence of social media on political participation is significant but not well recognised in developing countries such as Malaysia. The main problem is the lack of clarity surrounding the factors that influence citizen adoption of political social networks and how this influences political interest, knowledge, and participation. The purpose of this study is to explore factors and social media as mediator in political dynamics. The study sampled 338 young people from the University Malaysia Sabah using convenient sampling. The online questionnaire is distributed through Google Form and the hypotheses are analysed using SPSS Process macro and AMOS. The results highlighted that perceived usefulness, perceived ease of use, perceived enjoyment, political participation, and political interest are significantly related to governmentpolitical related social media usage. Social media usage mediated the relationship between all predictors and dependent variables (except for political knowledge). This study offers evidencebased suggestions within a theoretical framework to improve the government’s use of social media for civil engagement.
| Item Type: | Article |
|---|---|
| Keyword: | Political decision-making, digital government, social media, perceived usefulness, political knowledge, political participation, perceived ease of use, R&D investment |
| Subjects: | J Political Science > JA Political science (General) > JA1-92 Political science (General) > JA81-84 History J Political Science > JF Political institutions and public administration > JF20-2112 Political institutions and public administration > JF1338-2112 Public administration |
| Department: | FACULTY > Faculty of Social Sciences and Humanities |
| Depositing User: | ABDULLAH BIN SABUDIN - |
| Date Deposited: | 28 Feb 2025 10:26 |
| Last Modified: | 28 Feb 2025 10:26 |
| URI: | https://eprints.ums.edu.my/id/eprint/42963 |
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