An insight of undergraduate students’ attitude and satisfaction with online home-based learning system

Ling Chai Wong and Bee Lian Song and Bee Wah Ooi and Ming Fook Lim and Poh Kiong Tee (2024) An insight of undergraduate students’ attitude and satisfaction with online home-based learning system. Journal of Infrastructure, Policy and Development, 8 (12). pp. 1-18. ISSN 2572-7923

Text FULL TEXT.pdf Restricted to Registered users only Download (506kB) | Request a copy

Abstract

The purpose of this study is to investigate different factors associated with remote online home-based learning (thereafter named OHL), including technical system quality, perceived quality of contents, perceived ease of use, and perceived usefulness in relation to the satisfaction of undergraduate students following the post-COVID-19 pandemic in Malaysia. Additionally, the mediating roles of attitude are also investigated. Two hundred questionnaires were distributed using judgmental sampling method and 156 completed responses were collected. The data were subsequently analyzed using PLS-SEM. The findings imply that the OHL system is an effective method although it is challenging to operate. In terms of perceived technical system quality, OHL is currently more gratifying for students; however, some have reported that the quality of the content delivered via the remote system is still unsatisfactory. Moreover, the study found that attitude is a significant determinant of undergraduates’ satisfaction with OHL. This study contributes to the advancement of current knowledge by inspecting the factors of the Undergraduate Level OHL System using the mediating roles of attitude. In terms of underpinning theories, Technology Acceptance Model and Information System Model were employed as the guiding principles of the current study.

Item Type:	Article
Keyword:	online home-based learning; technology acceptance model; perceived technical system quality; perceived quality of contents; attitude; students’ satisfaction
Subjects:	Q Science > QA Mathematics > QA1-939 Mathematics > QA71-90 Instruments and machines > QA75.5-76.95 Electronic computers. Computer science T Technology > T Technology (General) > T1-995 Technology (General) > T61-173 Technical education. Technical schools
Department:	FACULTY > Labuan Faculty of International Finance
Depositing User:	ABDULLAH BIN SABUDIN -
Date Deposited:	21 Apr 2025 11:56
Last Modified:	21 Apr 2025 11:56
URI:	https://eprints.ums.edu.my/id/eprint/43568

Actions (login required)

View Item