The effect of information system effectiveness on organization performance in public sector at Kota Kinabalu: the moderating effect of it knowledge

Azana Abd Kadir (2014) The effect of information system effectiveness on organization performance in public sector at Kota Kinabalu: the moderating effect of it knowledge. Masters thesis, Universiti Malaysia Sabah.

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Abstract

Nowadays Malaysia is seen as an able country that can create its own new technologies. The implementation of information system in organizations definitely can improve the organizations' performance. Aspects of system efficiency, system integration and system quality are among the variables that must be looked upon closely to make sure the organizations' performance can be improved. This study investigates the· benefits of information system usage in improving organizations' performance in public sector. Targeted respondents of this study are the employees who are working in Information Technology department and also the managerial-level workers in specific organizations chosen. The research design used for this study is survey of which a questionnaire is prepared in order to collect the data needed. This research is using Partial Least Square (PLS) analysis by performed using smartPLS software. The findings show that, the information system effectiveness has significant relation towards organization performance but it only for the system integration and system efficiency.

Item Type:	Thesis (Masters)
Keyword:	Information system, System efficiency, System integration, System quality, Organizational performance
Subjects:	J Political Science > JF Political institutions and public administration > JF20-2112 Political institutions and public administration > JF1338-2112 Public administration
Department:	FACULTY > Faculty of Business, Economics and Accounting
Depositing User:	DG MASNIAH AHMAD -
Date Deposited:	26 May 2025 10:25
Last Modified:	26 May 2025 10:25
URI:	https://eprints.ums.edu.my/id/eprint/43914

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