Tsen, Angela Kin Ping (2008) The relationship between interpersonal competencies and leadership competencies. Masters thesis, Universiti Malaysia Sabah.
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Abstract
Competence consists of knowledge, skills, attitudes, experiences and contacts that enable good petformance in certain situations.This research is carried out to indicate the importance of interpersonal competencies associated with managerial's leadership competencies. The objective of this research is to investigate the relationship between interpersonal competencies and leadership competencies. 150 managers of SMEs in the West Coast of Sabah, were chosen to participate in the research by sending a set of self -administered questionaire to the organisations through e-mail. There were 102 replies received and analysed using SPSS. The result shows that all six interpersonal competencies; assertiveness, empathy, communication, sales orientation, openness and network building significantly influence their leadership competencies. The result also indicates that age and experience failed to moderate the relationship between interpersonal competencies and leadership competencies. Toe R square indicates that interpersonal explains 73.9 percent of the variance in leadership competencies Overall, the research is able to achieve its objective with 7 of the main hypotheses accepted and last two moderators were rejected.
| Item Type: | Thesis (Masters) |
|---|---|
| Keyword: | Interpersonal competencies, Leadership competencies, Managerial effectiveness, Small and medium-sized enterprises, Competence framework |
| Subjects: | H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor |
| Department: | SCHOOL > School of Business and Economics |
| Depositing User: | DG MASNIAH AHMAD - |
| Date Deposited: | 11 Aug 2025 10:05 |
| Last Modified: | 11 Aug 2025 10:05 |
| URI: | https://eprints.ums.edu.my/id/eprint/44840 |
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