CDSS implementation processes in the East Malaysian government hospitals during COVID-19 pandemic

Syed Nasirin Syed Zainol Abidin and Tamrin Amboala and Soffri Yussof and Suraya Miskon and Lung, Jackel Chew Vui and Nur Faraha Mohd. Naim and Hadzariah Ismail and Abdul Kadir NAA (2024) CDSS implementation processes in the East Malaysian government hospitals during COVID-19 pandemic. Procedia Computer Science, 234. pp. 1593-1599. ISSN 1877-0509

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Abstract

Clinical Decision Support Systems (CDSS) have been shown to reduce medical mistakes, but their implementation can sometimes be demanding. This exploratory study aimed to pinpoint key characteristics for implementing CDSS in government hospitals in East Malaysia. Through in-depth case studies and focus group interviews, essential determinants were identified, including technical support, communication and collaboration, and user readiness for new technology. The analysis revealed these determinants as crucial for CDSS implementation. The findings and proposed framework are valuable in assisting the hospitals in establishing guidelines for implementing CDSS, particularly in the context of the COVID-19 era. By considering these insights, hospitals may leverage CDSS to reduce medical errors and enhance patient care.

Item Type:	Article
Keyword:	CDSS, CDSS implementation, Implementation processes, East Malaysia, Government agencies
Subjects:	R Medicine > R Medicine (General) > R5-920 Medicine (General) > R858-859.7 Computer applications to medicine. Medical informatics R Medicine > RA Public aspects of medicine > RA1-1270 Public aspects of medicine > RA421-790.95 Public health. Hygiene. Preventive medicine > RA643-645 Disease (Communicable and noninfectious) and public health
Department:	FACULTY > Faculty of Computing and Informatics
Depositing User:	SITI AZIZAH BINTI IDRIS -
Date Deposited:	14 Aug 2025 11:06
Last Modified:	14 Aug 2025 11:06
URI:	https://eprints.ums.edu.my/id/eprint/44933

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