The impact of COVID-19 on e-commerce: A cross-national analysis of policy implications

Jia Qi Cheong and Wong Hock Tsen and Samsul Ariffin Abdul Karim and Jeffrey S. S. Cheah (2025) The impact of COVID-19 on e-commerce: A cross-national analysis of policy implications. Indonesian Journal of Electrical Engineering and Computer Science, 38 (3). pp. 1946-1956. ISSN 2502-4752

Text FULLTEXT.pdf Restricted to Registered users only Download (372kB) | Request a copy

Abstract

The field of e-commerce research has evolved over recent decades, but the coronavirus disease 2019 (COVID-19) pandemic significantly accelerated its prominence, as evidenced by extensive literature. The pandemic underscored the pivotal role of e-commerce in driving the digital transformation of the global economy. However, there remains a lack of comprehensive reviews in this area, particularly comparative analyses of how different countries leveraged e-commerce to navigate the pandemic’s challenges. This paper addresses this gap by examining the literature on e-commerce adoption and its implications during COVID-19, focusing on select countries, including China, Malaysia, and several European nations. The case of China, as a major economic power in Asia, offers particularly valuable insights.

Item Type:	Article
Keyword:	COVID-19, Digital, E-commerce, Experience, Literature, Policy
Subjects:	H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business > HF5546-5548.6 Office management R Medicine > RA Public aspects of medicine > RA1-1270 Public aspects of medicine > RA421-790.95 Public health. Hygiene. Preventive medicine > RA643-645 Disease (Communicable and noninfectious) and public health
Department:	FACULTY > Faculty of Business, Economics and Accounting
Depositing User:	JUNAINE JASNI -
Date Deposited:	01 Oct 2025 09:20
Last Modified:	01 Oct 2025 09:20
URI:	https://eprints.ums.edu.my/id/eprint/45302

Actions (login required)

View Item