Promoting sales in e-commerce live streaming: How streamer credibility, attractiveness, and time pressure drive purchase decisions

Pan Meizhen and Lim Ming-Fook and Li Xiaoqing and Brahim Chekima (2025) Promoting sales in e-commerce live streaming: How streamer credibility, attractiveness, and time pressure drive purchase decisions. International Journal of Research and Innovation in Social Science (IJRISS), 9. pp. 7046-7053. ISSN 2454-6186

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Abstract

This study examines the factors influencing consumer purchase decisions within the rapidly expanding e-commerce live streaming landscape. Drawing on source credibility theory and perceived value theory, it examines the direct effects of host credibility (encompassing trust, expertise, and attractiveness) and product attractiveness on purchase decisions. Furthermore, it uniquely explores the critical moderating role of time pressure, a defining characteristic of live streaming environments. Empirical analysis confirms that both host credibility and product attractiveness significantly and positively influence viewers' purchase decision. Crucially, the study reveals that time pressure acts as a significant moderator, strengthening the positive relationships between (a) host credibility and purchase decision, and (b) product attractiveness and purchase decision. These findings challenge the assumption of purely rational decision-making in e-commerce, highlighting the potent influence of real-time urgency and product perceptions in interactive, time-constrained live streaming. The research contributes theoretically by integrating temporal pressure into the digital persuasion framework of live commerce and offers practical insights for platforms, brands, and hosts to optimize live streaming strategies. Specifically, it underscores the importance of selecting credible hosts, enhancing product visual appeal, and strategically leveraging time-limited promotions to amplify persuasive impact and drive sales conversion.

Item Type:	Article
Keyword:	E-commerce live streaming, Purchase Decision, Credibility, Product Attractiveness, Time Pressure
Subjects:	H Social Sciences > HC Economic history and conditions > HC10-1085 Economic history and conditions > HC94-1085 By region or country H Social Sciences > HF Commerce > HF1-6182 Commerce
Department:	FACULTY > Faculty of Business, Economics and Accounting
Depositing User:	JUNAINE JASNI -
Date Deposited:	15 Dec 2025 16:24
Last Modified:	15 Dec 2025 16:24
URI:	https://eprints.ums.edu.my/id/eprint/45772

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