The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia

Han, Kok Heng and Wang RX and Peng, Frankie Goh Song and Ira Syazwani binti Zainal Abidin and Vejaratnam Navaratnam and Noor Azlin Abdullah and Ahmad Shakani Abdullah (2022) The Mediating Role of Institutional Support on Relationship between Technology Acceptance Model (TAM) and Student Satisfaction to Use eLearning during Covid-19 Pandemic: The Study of Private University in Malaysia. International Journal of Special Education, 37 (3). pp. 742-752. ISSN 1917-7844

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URL: https://www.researchgate.net/publication/359511133...

Abstract

In these two years, E-learning system has fully become the teaching tools of higher education institutions in Malaysia after lockdowns due to Covid-19 pandemic. Universities strive hard to work with E-learning platforms in providing an effective learning environment and rich online courses for university’s students, but many research findings show that the e-learning teaching outcome is not up to expectation. This study aims to assess the role of institutional support as a mediator on the relationship between variables of Technology Acceptance Model (TAM) and satisfactions of university’s student to use e-learning during COVID-19 pandemic period. Respondents are among 344 students from different study major who had to study through e-learning education amidst pandemic in private university in Malaysia. The data collected used structures questionnaire and are analyzed by using SPSS. The result of this study reveals that institutional support has partially been mediated on the relationship between satisfaction of student and variables from TAM model namely perceive usefulness and perceive ease of use. The result of this study provides an idea for higher education institution to develop successful online platform in enhancing student’s learning satisfaction.

Item Type:	Article
Keyword:	Institutional Support , E- learning Satisfaction , TAM Model , COVID-19
Subjects:	L Education > LB Theory and practice of education > LB5-3640 Theory and practice of education > LB1025-1050.75 Teaching (Principles and practice) L Education > LG Individual institutions - Asia, Africa, Indian Ocean islands, Australia, New Zealand, Pacific islands > LG21-961 Individual institutions > LG21-395 Asia > LG173 Malaysia R Medicine > RA Public aspects of medicine > RA1-1270 Public aspects of medicine > RA421-790.95 Public health. Hygiene. Preventive medicine > RA648.5-767 Epidemics. Epidemiology. Quarantine. Disinfection
Department:	FACULTY > Faculty of Business, Economics and Accounting
Depositing User:	SITI AZIZAH BINTI IDRIS -
Date Deposited:	21 Jul 2022 12:02
Last Modified:	21 Jul 2022 12:02
URI:	https://eprints.ums.edu.my/id/eprint/33442

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