Imperative Role of Digital Twin in the Management of Hospitality Services

Ramnarayan and Rajesh Singh and Anita Gehlot and Kapil Joshi and Ashraf Osman Ibrahim Elsayed and Anas W. Abulfaraj and Faisal Binzagr and Salil Bharany (2023) Imperative Role of Digital Twin in the Management of Hospitality Services. International Journal of Advanced Computer Science and Applications (IJACSA), 14 (9). pp. 529-537. ISSN 2156-5570

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Abstract

Digital twin implementation enables more effective terms of evaluation and planning, and also effective utilization of resources with a flood of knowledge to improve the real-time services. The hospitality industry settings utilize digital twin technologies to introduce new ideas with sensor, actuators, AR/VR improve production, and improve customer services. Currently, the hospitality industry is focused to create a fast, virtual world space where customers can get a real world of hospitality. The technologically digital twin of a vast inn office can be implemented to create both discrete and continuous event recreations in order to precisely conceptualize the events that occur in distinct frameworks. Based on the above facts, the adoption of the digital twin in the hospitality industry has gained significant attention. With this motivation, the study aims to investigate the significance and application of the digital twins in the hospitality industry for establishing innovative and digital infrastructure. In addition to this, the study discusses different elements that are significant for the digital twin. Finally, the article summarizes and recommends vital recommendation in the adoption of digital twin in hospitality industry.

Item Type:	Article
Keyword:	Hospitality industry, Digital twin, Sensor and actuator, IoT, Augment and virtual reality
Subjects:	Q Science > QA Mathematics > QA1-939 Mathematics > QA71-90 Instruments and machines > QA75.5-76.95 Electronic computers. Computer science T Technology > TX Home economics > TX1-1110 Home economics > TX901-946.5 Hospitality industry. Hotels, clubs, restaurants, etc. Food service
Department:	FACULTY > Faculty of Computing and Informatics
Depositing User:	SITI AZIZAH BINTI IDRIS -
Date Deposited:	01 Mar 2024 15:21
Last Modified:	01 Mar 2024 15:21
URI:	https://eprints.ums.edu.my/id/eprint/38418

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