Tan, Hui Xiang (2016) The relationship between motivation and turnover intention amongst nurses in private healthcare industry of Kota Kinabalu, Sabah : Organizational commitment as a mediator. Masters thesis, Universiti Malaysia Sabah.
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Abstract
The purpose of this study is to study whether motivation have influence on turnover intention with the mediating effect of organizational commitment amongst nurses who are working in private healthcare industry in Kata Kinabalu, Malaysia. The study has been examining the relationship between the motivation and turnover intention; motivation and organizational commitment; organizational commitment and turnover intention; as well as the mediating effect between independent variable and dependent variable. Nevertheless, this study has conceptualized the motivation as a multidimensional construct which consisted of intrinsic and extrinsic motivation and multidimensional construct of organizational commitment which consisted of affective commitment, continuance commitment and normative commitment. Nurses who are working in the private healthcare industry were the participants in this study. Data from 218 nurses were used for the statistical analysis. The data were collected from different private hospital in Kota Kinabalu, Sabah using convenience sampling approach. The result of the study was fully supported that the intrinsic motivation and extrinsic motivation has a direct significant relationship with turnover intention amongst the nurse This study also found that there is a significant relationship between all of the dimensional of organizational commitment (affective, continuance, normative) and turnover intention. With regards to the mediating effect of dimensional of organizational commitment, the result support the finding that affective commitment was fully mediate the relationship of motivation (intrinsic motivation and extrinsic motivation ) and turnover intention. While for continuance commitment, there is only the mediating effect of continuance commitment between extrinsic motivation and turnover intention amongst the nurse but no mediating effect for intrinsic motivation and turnover intention. Similarity to normative commitment, there is no mediating effect between intrinsic motivation and turnover intention but there is a mediating effect between extrinsic motivation and turnover intention amongst nurse. The result from this study is beneficial to the management in healthcare industry where it provides the better understanding of employee perceived motivation factor toward their turnover intention.
| Item Type: | Thesis (Masters) |
|---|---|
| Keyword: | Motivation, Turnover, Organizational Commitment |
| Subjects: | H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management |
| Department: | FACULTY > Faculty of Business, Economics and Accounting |
| Depositing User: | DG MASNIAH AHMAD - |
| Date Deposited: | 24 May 2024 09:23 |
| Last Modified: | 24 May 2024 09:23 |
| URI: | https://eprints.ums.edu.my/id/eprint/38730 |
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