The relationship between personality, counter work productive behavior and job satisfaction among workers in Sabah

Chan, Alfred Huan Zhi (2008) The relationship between personality, counter work productive behavior and job satisfaction among workers in Sabah. Masters thesis, Universiti Malaysia Sabah.

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Abstract

The main objective of this research is to study the relationship between Personality, Counter Productive Work Behavior (CWB) and Job Satisfaction (JS) in Sabah. The study investigates the variables of the Five Factor Model of Personality (FFM) which are (1) Extraversion, (2) Conscientiousness, (3) Agreeableness, ( 4) Openness to Experience and (5) Neuroticism, the variables of Counter Work Productive Behavior, (1) Self - Destructive Deviances, (2) Retaliatory Deviances, (3) Property Deviances,(4) Production Deviances and (5) Organizational Deviances. The variable of Job Satisfaction was taken as a whole and studies as a moderator variable between the Five Factor of Model of Personality and Counter Work Productive Behavior. The respondent comprised of 145 respondent (73 male and 72 female) aged between 18 to 55 years old who have been selected from a utility organization. The observation method of correlation using the Neurotic-Extraversion-Openness Personality Inventory - Revised (NEO-PI-R) instrument had been used to measure the Personality, Counter Work Productive Behavior Questionnaire (CWB­constructed) to measure counter productive work behavior and the Job Satisfaction Survey (JSS) to measure job satisfaction among the workers. Results of the study show a significant relationship between the Five Factor Model of Personality and Counter Work Productive Behavior but no significant relationship between Job Satisfaction with Five Factor Model of Personality and Counter Productive Work Behavior. The findings also indicate that overall, Job Satisfaction was not suitable to act as a moderator towards the Five Factor Model of Personality and Counter Work Productive Behavior among workers in Kata Kinabalu, Sabah.

Item Type: Thesis (Masters)
Keyword: Personality traits, Five factor model, Big five personality dimensions, Extraversion, Conscientiousness, Agreeableness
Subjects: H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business > HF5548.7-5548.85 Industrial psychology
Department: SCHOOL > School of Education and Social Development
Depositing User: DG MASNIAH AHMAD -
Date Deposited: 07 Nov 2025 09:50
Last Modified: 07 Nov 2025 09:50
URI: https://eprints.ums.edu.my/id/eprint/45613

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