Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia

Siti Nor Bayaah Ahmad and Ikmal Malik and Stephen Laison Sondoh Jr. and Nor Asiah Mahmod (2024) Social media influencer’s content credibility on information adoption and purchase intention of beauty product among generation Z in Malaysia.

	Text ABSTRACT.pdf Download (41kB)
	Text FULL TEXT.pdf Restricted to Registered users only Download (461kB)

Official URL: https://www.atlantis-press.com/proceedings/icgmsi-...

Abstract

The present study seeks to investigate the impact of influencer credibility characteristics (attractiveness, trustworthiness, expertise, and homophily) on beauty product purchase decisions using information adoption as a moderator. The information was gathered online from 136 university students in the Klang Valley and east Malaysia. The data of this study were analysed using partial least squares structural modelling (PLS-SEM). Except for attractiveness, the results showed that expertise, homophily, and trustworthiness have a significant indirect positive effect on information adoption and purchase decision. The findings contributed to a better understanding of the credibility of influencers, which can have practical implications for marketers developing effective marketing strategies via digital platforms. Furthermore, the study's findings revealed that consumers prefer influencers who are highly trusted due to their significant competence in the industry in which they work rather than relying solely on their physical appeal. According to the findings of this study, beauty brands targeting Generation Z should consider collaborating with credible social media influencers to increase their credibility and purchase intention among the target audience. This study is able to add value to the current understanding of the primary antecedents of younger consumer engagement by examining these dimensions of perceived credibility as well as information adoption behaviour.

Item Type:	Proceedings
Keyword:	Attractiveness, Expertise, Generation Z, Homophily, Information Adoption, Social Media Influencers, Trustworthiness
Subjects:	H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business > HF5410-5417.5 Marketing. Distribution of products T Technology > TP Chemical technology > TP1-1185 Chemical technology > TP670-699 Oils, fats, and waxes
Department:	FACULTY > Faculty of Business, Economics and Accounting
Depositing User:	SITI AZIZAH BINTI IDRIS -
Date Deposited:	01 Oct 2024 10:15
Last Modified:	01 Oct 2024 10:15
URI:	https://eprints.ums.edu.my/id/eprint/41125

Actions (login required)

View Item