Employees’ performance in the Sabah public service: The role of flexible work arrangements, work-life balance, and job satisfaction

Mohd Allif Anwar Abu Bakar and Norhayati Aliju and Saizal Pinjaman and Sharifah Milda Amirul and Sunita Dasman (2025) Employees’ performance in the Sabah public service: The role of flexible work arrangements, work-life balance, and job satisfaction. International Journal of Research and Innovation in Social Science (IJRISS), 9. pp. 3140-3149. ISSN 2454-6186

[img] Text
FULLTEXT.pdf
Restricted to Registered users only

Download (319kB) | Request a copy

Abstract

This study investigates the impact of flexible work arrangements (FWAs) and work-life balance (WLB) on employee performance (EP) within the public sector in Sabah, Malaysia, utilizing the Theory of Planned Behavior (TPB). Data were collected from 190 respondents across various ministries and agencies under the Sabah government. Using IBM SPSS, the findings revealed that both FWAs and WLB significantly enhance employee performance, with job satisfaction serving as a crucial mediating factor. The findings underscore the importance of FWAs and WLBs in improving employee performance and suggest that policymakers should priorities these initiatives. Public sector employees view FWAs and WLBs as essential to their job satisfaction, which in turn positively influences their performance. The study highlights the need for organizations to strengthen and implement such practices to foster a more engaged and productive workforce.

Item Type: Article
Keyword: employees’ performance, flexible work arrangements, job satisfaction, work-life balance
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28-9999 Industries. Land use. Labor > HD4801-8943 Labor. Work. Working class > HD5106-5267 Hours of labor Including overtime, shift work, sick leave, vacations
H Social Sciences > HF Commerce > HF1-6182 Commerce > HF5001-6182 Business > HF5549-5549.5 Personnel management. Employment management
Department: FACULTY > Faculty of Business, Economics and Accounting
Depositing User: JUNAINE JASNI -
Date Deposited: 11 Nov 2025 12:16
Last Modified: 11 Nov 2025 12:16
URI: https://eprints.ums.edu.my/id/eprint/45726

Actions (login required)

View Item View Item