Enhancing learner self-efficacy in interviews through ChatGPT-based practice: A preliminary study

Bernadette Tobi and Eugenia Ida Edward (2025) Enhancing learner self-efficacy in interviews through ChatGPT-based practice: A preliminary study. In: The 3rd International Conference on Humanities (PAPK2025), 01 JULY 2025, Kota Kinabalu, Malaysia.

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Abstract

Developing English speaking skills in Malaysia remains a significant challenge, particularly among undergraduates who obtained Malaysian University English Test (MUET) band 3.5 or below. The predominantly non-native English-speaking environment offers limited lexical support, making it difficult for students to use the target language fluently, proficiently, and confidently. However, advancements in technology and the emergence of ChatGPT present a promising opportunity to assist these students with their interview assessment in English. It is a common belief that technology, especially Artificial Intelligence tools, can enhance language production and boost confidence in using the target language. This study examines the impact of ChatGPT-generated suggested responses to common interview questions within an English for Occupational Purposes assessment. Students were taught to create specific prompts to customize ChatGPT-generated dialogues based on requirements mentioned in their chosen job advertisements and the resumes that they generated. The focus was on language competence, quality of answers, and confidence level of the experimental group of students required to use ChatGPT assistance compared to students in the control group. The assessment results showed no significant differences between the experimental and control groups, suggesting that the use of ChatGPT does not necessarily guarantee better performance in students’ job interview assessments.

Item Type:	Conference or Workshop Item (Other)
Keyword:	ChatGPT-based practice, English for Occupational Purposes, ESL classroom, interview preparation, ESL interview assessment
Subjects:	L Education > LB1028 Education research > LB5-3640 Theory and practice of education > LB1025-1050.75 Teaching (Principles and practice) P Language and Literature > PE English language > PE1-3729 English > PE1001-1693 Modern English
Department:	CENTRE > Centre for the Promotion of Knowledge and Language Learning
Depositing User:	JUNAINE JASNI -
Date Deposited:	10 Jan 2026 14:41
Last Modified:	10 Jan 2026 14:41
URI:	https://eprints.ums.edu.my/id/eprint/45829

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